Data Protection & Privacy Framework
Our comprehensive approach to safeguarding your information and maintaining transparency in data handling practices.
Information Collection Practices
Game Growth Hub collects information necessary to provide our user acquisition analytics platform. This includes account registration data, platform usage analytics, campaign performance metrics, and technical information required for service delivery. We collect data directly from users, through automated platform interactions, and via integrations with third-party ad networks and attribution providers.
Our data collection is limited to what is necessary for platform functionality, service improvement, and compliance with legal obligations. We do not collect unnecessary personal information and implement data minimization principles across all collection processes.
Data Usage and Processing
Collected information is used to deliver our analytics services, generate insights, provide customer support, and improve platform functionality. We process campaign data to create cohort analytics, predictive models, and performance benchmarks. Account information is used for service delivery, billing, and communication purposes.
All data processing activities are conducted with appropriate legal bases, including contractual necessity, legitimate interests, and user consent where required. We maintain detailed records of processing activities and regularly review our data usage practices.
Third-Party Integrations
Our platform integrates with various ad networks, attribution providers, and analytics services to deliver comprehensive user acquisition insights. These integrations involve data sharing necessary for service functionality, including campaign performance data, attribution information, and aggregated analytics.
We maintain data processing agreements with all third-party providers, ensuring they meet our privacy and security standards. Users maintain control over which integrations are enabled and can manage data sharing preferences through their account settings.
Data Security Measures
We implement comprehensive security measures including encryption in transit and at rest, access controls, regular security audits, and incident response procedures. Our infrastructure follows industry best practices with multi-layered security architecture and continuous monitoring.
All team members undergo security training, and access to user data is strictly limited based on job requirements. We maintain detailed audit logs and conduct regular security assessments to identify and address potential vulnerabilities.
User Rights and Controls
Users have comprehensive rights regarding their personal data, including access, rectification, erasure, portability, and restriction of processing. We provide self-service tools for managing account information, data preferences, and integration settings.
Users can request data exports, account deletion, or specific data corrections through their account dashboard or by contacting our support team. We respond to all rights requests within legally required timeframes and provide clear confirmation of actions taken.
Data Retention Policies
We retain user data only as long as necessary for service delivery, legal compliance, and legitimate business purposes. Account information is retained during active subscriptions and for a limited period after cancellation. Campaign and analytics data retention periods vary based on data type and user preferences.
We implement automated data deletion processes and regularly review retention practices to ensure compliance with applicable laws and user expectations. Users can request early deletion of specific data categories through their account settings.
International Data Transfers
Our services may involve data transfers to countries outside your jurisdiction for processing and storage purposes. All international transfers are conducted with appropriate safeguards, including adequacy decisions, standard contractual clauses, or other approved transfer mechanisms.
We maintain detailed records of all international data transfers and ensure that receiving countries or organizations provide adequate protection for personal data. Users are informed of transfer destinations and can object to specific transfers where legally permitted.
Cookie and Tracking Technologies
We use cookies and similar technologies for platform functionality, analytics, and user experience optimization. Essential cookies are necessary for service delivery, while analytics and preference cookies enhance platform performance and user experience.
Users can manage cookie preferences through our cookie banner and account settings. We provide detailed information about cookie types, purposes, and retention periods in our Cookie Policy. Third-party cookies are used only with appropriate consent and transparency.
Marketing Communications
We may send marketing communications about platform updates, new features, industry insights, and promotional offers. All marketing communications are sent with appropriate consent and include clear unsubscribe mechanisms.
Users can manage communication preferences through their account settings, choosing specific types of communications and frequency preferences. We honor all unsubscribe requests immediately and maintain suppression lists to prevent unwanted communications.
Children's Privacy Protection
Our services are designed for business users and are not intended for individuals under 16 years of age. We do not knowingly collect personal information from children and have implemented age verification measures in our registration process.
If we become aware that we have collected information from a child, we will take immediate steps to delete such information and terminate any associated accounts. Parents or guardians can contact us if they believe their child has provided information to our platform.
Privacy Policy Updates
We may update this Privacy Policy to reflect changes in our practices, legal requirements, or service offerings. Material changes will be communicated to users through email notifications and prominent platform notices.
We maintain a version history of policy changes and provide clear summaries of modifications. Users are encouraged to review the Privacy Policy periodically and will be notified of significant updates that may affect their rights or our data handling practices.
Compliance and Regulatory Framework
Our privacy practices comply with applicable data protection laws including GDPR, CCPA, and other relevant regulations. We maintain detailed compliance documentation and conduct regular assessments to ensure ongoing adherence to legal requirements.
We work with legal experts and privacy professionals to stay current with evolving regulations and implement necessary changes proactively. Our compliance framework includes regular training, policy updates, and audit procedures.
Data Breach Response
We maintain comprehensive incident response procedures for potential data breaches, including detection, assessment, containment, and notification processes. Our response team is trained to handle security incidents quickly and effectively.
In the event of a data breach affecting personal information, we will notify affected users and relevant authorities within legally required timeframes. We provide clear information about the nature of the breach, potential impacts, and steps being taken to address the situation.
Privacy Contact Information
For questions about this Privacy Policy, data handling practices, or to exercise your privacy rights, please contact our Data Protection Officer through the contact methods provided on our main website.
We are committed to addressing privacy concerns promptly and transparently. Our privacy team is available to assist with rights requests, policy questions, and any concerns about our data handling practices.